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Manchester Airport: Managing Logistics Using Technology

Managing Logistics Using Technology
Laing O’Rourke is delivering a £600m package of works to help Manchester Airport expand its facilities, including an extension to Terminal 2, a new car park, enhancing landscaping and road infrastructure, and two piers for arrivals and departures.

The Challenge

Maintaining business as usual at Manchester Airport during construction. All passenger flows, customer parking, airport operations and airportlogistics activities must take priority to construction requirements.
Cue Voyage Control.

The Solution

Laing O’Rourke implemented Voyage Control for use across all sub-contractor deliveries making it possible for the site team to restrict loading gate hours, direct traffic flow across the site, and monitor subcontractor delivery performance.

By using Voyage Control’s software as the operations control system, the team saves time and effort on not having to reschedule deliveries or duplicate data across multiple systems, all while maintaining operational excellence and keeping Manchester Airport running efficiently every day.

LOR Manchester Airport Worker Truck Gateway Image-1

“It is essential to have a robust traffic delivery management plan, supported by a robust delivery management tool.”
Project Logistics Lead

Laing O’Rourke

What is Voyage Control

Voyage Control is a SaaS logistics provider whose cloud-based platform is being used by Laing O’Rourke for managing loading areas, coordinating all subcontractor deliveries, and providing supply chain insights and operations data, including CO2 emissions
What is Voyage Control

What is Voyage Control

Voyage Control is a SaaS logistics provider whose cloud-based platform is being used by Laing O’Rourke for managing loading areas, coordinating all subcontractor deliveries, and providing supply chain insights and operations data, including CO2 emissions
What is Voyage Control
Laing ORourke - Aerial Terminal

Desired Capabilities

From developers to gate clerks, everyone should know in real-time which deliveries are being made to the site each day

Instantaneous rescheduling of subcontractor deliveries based on airport scheduling and on site resource availability

Ability to view the most relevant information on screen for each individual user’s daily needs

A repository of actionable data to call out bad actors for their transgressions, including missed and late deliveries or complaints

Limit duplication of efforts and monotonous scheduling tasks, such as making multiple calls to reschedule deliveries

Software Solutions

Real-time, cloud-based software available on desktop, tablet and mobile devices

Customisable list of booking views makes it easy to view custom data sets

Exportable analytics dashboard highlighting operational KPIs

Accessible database of all subcontractors making site deliveries

Multi-check in feature expedites efforts made by subcontractors scheduling deliveries

3-4 Hours Saved/Week

Office/admin users managing deliveries are saving 3-4 hours every week using Voyage Control

"The tool allows you to easily manage complaints and offers data to aid any subsequent argument with the transgressor’s company.”
Project Logistics Lead

Laing O’Rourke